We apologize for any inconvenience that this may cause and thank you in advance for your cooperation.īelow is a list of the unauthorized versions of software addressed in the message:

Please contact them directly should you have any questions.

Finally, we advise that you un-install unauthorized versions and delete pre-existing packages to prevent future accidental deployments.Īdobe's Customer Support organization is available to answer any questions about upgrading your Creative Cloud software.If you are still licensing with a serial number, you should continue to create packages using Creative Cloud Packager.

If you package and deploy products to your users, then you should go to the Adobe Admin Console and create new packages from the versions available.

If your users have self-service access to Creative Cloud via the CC Desktop App, you should encourage them to upgrade their software.

Should you continue to use or deploy these unauthorized versions, you may be at risk of potential claims of infringement by third parties. Please be aware that if you continue to use or deploy the older, unauthorized versions of Creative Cloud, you will not have third-party claim coverage pursuant to your contract with Adobe. You will continue to receive all the value that Creative Cloud has to offer, but with more advanced features, capabilities and security. We ask that your organization discontinues all usage of the unauthorized products listed in the table below, and instead update to the authorized versions provided. For customers who have not yet updated to the latest version of Creative Cloud, please note that you are no longer licensed to use certain older versions of the applications or deploy packages containing these older versions. We have an update to share with you regarding Creative Cloud version download availability. Now, Adobe has sent out an email warning subscribers that continuing to use older software could put them at risk of getting sued by third parties.īelow is a transcription of the text sent to a number of Creative Cloud subscribers: Last week, Adobe informed Creative Cloud subscribers that programs older than the two most recent version releases would no longer be available to download.

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